Frequently Asked Questions


  • * Supports the 2.4GHz WiFi network, does not support 5.0GHz WiFi network. Does NOT work with Hub based home automation systems*

    Please go to the router's setting page to choose 2.4Ghz when you first tried to pair the essential oil diffuser.

    Please noted, not your phone's setting, but the router's setting.

  • Yes, you can easily control the essential oil diffuser with the buttons only.

    It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.

Customer Reviews

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D
Dawid
Great smart diffuser, but not perfect

I was sent the round diffuser and a free set of oils because they didn't have this one in stock but it's *essentially* the same.

Only things to point out is that I see no difference between low and high mist modes, the status light is always on for some reason and the mobile app can be confusing to set up automation. I have mostly set it up how I want but I still cannot work out how to choose a specific color because it defaults to orange and refuses to change to anything else when I run a fixed color scene instead of manually choosing it; video shows what I mean. When I try to change the color through Google Assistant it changes to one completely different than what I request. The last resort is to run scenes with the light turned off which still blinks rapidly at the start.

That's about it for those of you who also saw this diffuser all over Youtube without any real in-depth info.