Extend Your Warranty
Register for free to extend your warranty—enjoy 2 years of total protection (1 extra year on us).
Wanderlust Memories
We randomly include a scent card in some packages that features the same fragrance as our new essential oil set. If you enjoy the scent, you can learn more about the product.
Warranty Frequently Asked Questions
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Step 1: Please provide the order number of the product you purchased on Amazon (essential oil products are not covered).
Step 2: If you have any questions about products and services, please describe your problem in detail or upload relevant photos and email to support@asakuki.com.
Step 3: Our support team will respond to you within 48 hours and provide solutions.
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A: The service life of the product exceeds 24 months (Users who have not registered for warranty for more than 12 months) or artificial damage.
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A: From the day you place the order.
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A: You can send us your order number or a screenshot of the order.